Code of Conduct
Our practitioners and teachers seek to maintain high standards at all times. We ensure they are highly trained in order to combine efficiency and competency with sensitivity and empathy. All practitioners follow the Code of Conduct of the British Complementary Medicine Association (BCMA).
We are confident that these high standards will ensure you have a positive experience of Creative Kinesiology. However, in the event that you wish to make a complaint about the Creative Kinesiology Association or any of our practitioners or teachers we have a standard complaints procedure to follow.
Our Code of Conduct
The Code of Conduct we follow sets out professional expectations for practitioners with regard to how they practice Creative Kinesiology.
We class a complaint as any communication of dissatisfaction from:
- A client about a Creative Kinesiology practitioner (a Creative Kinesiology practitioner is one recognised by the Creative Kinesiology Association, appearing on this website and subject to the professional standards required by the Creative Kinesiology Association)
- A student on a Creative Kinesiology training course (whether a Foundation course, professional training course, Core subject course or Continuing Professional Development course)
- Anyone with a grievance about the Creative Kinesiology Association or the Creative Kinesiology School
A complaint can only be investigated if made within a period of three months of the incident or three months after the end date of any training course that is the subject of the complaint.
How to make a complaint
In the first instance, we ask that you put your complaint either in writing by letter or email, or telephone the Creative Kinesiology Association admin office. Once your complaint has been received, you will receive a letter detailing how the complaints procedure works and be kept informed of how your complaint is progressing.
Contact details for complaints
Creative Kinesiology Association Office
17 Cedars Road
Affiliation with the BCMA
The Creative Kinesiology Association is also affiliated to an international governing body called the British Complementary Medicine Association (BCMA). This provides extra safety and support for both practitioners and the general public. All our practitioners, teachers and training courses have been recognised and validated by this independent organisation and have also agreed to adhere to the BCMA professional standards and Code of Conduct.
We are confident in the professionalism of our members. However, should a dispute arise, members of the public do have recourse to the extra support of the BCMA in the event of a complaint.